Your privacy matters to us. This policy explains exactly what personal information zc111 collects from you, why we collect it, how we store and protect it, and what choices you have over your own data.
Before the detailed policy, here is what zc111's approach to privacy actually means for you as a player.
zc111 does not sell your personal data to advertisers, data brokers or third parties for their own marketing purposes. Your information is used solely to operate your account and improve your experience on the platform.
All data transmitted between your device and zc111 is protected by 256-bit TLS encryption. Your stored personal details, CNIC information and payment data are held in encrypted form on secure servers.
zc111 does not collect information that isn't necessary for the operation of your account, payment processing or regulatory obligations. We don't ask for data we have no reason to hold.
You can request access to your personal data, ask for corrections, request deletion (within regulatory limits), and opt out of marketing communications at any time through your account settings or by contacting support.
Payment method details including JazzCash, Easypaisa and bank account information are held under strict security protocols. Full payment credentials are never stored in plain text and are not accessible to staff beyond the minimum necessary for processing.
Promotional communications from zc111 can be switched off at any time. You can manage email, SMS and push notification preferences directly in your account settings without needing to contact the support team.
This Privacy Policy ("Policy") describes how zc111 ("we", "us", "the Platform") collects, uses, stores and protects the personal information of users ("you") who access or use any part of the zc111 platform at zc111.win. This includes all products – Casino, Live Casino, Sports Betting, Bingo, Betting markets and any associated mobile application or service.
By creating a zc111 account or using any part of the platform, you confirm that you have read and understood this Policy and consent to the collection and use of your data as described here. If you do not agree with this Policy, you should not use the platform.
This Policy works alongside the Terms and Conditions. In cases where Terms and this Policy address the same topic, both documents apply together.
zc111 collects personal data in several ways – directly from you when you register or use the platform, automatically through your use of the platform, and from third parties involved in payment processing or fraud prevention.
The data we collect is used for specific, defined purposes. We do not use your data for purposes beyond those listed here without informing you and, where required, obtaining your consent.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Name, email, mobile, date of birth | Contract performance |
| Identity verification (KYC) | CNIC, name, date of birth | Legal obligation |
| Processing deposits and withdrawals | Payment details, verified identity | Contract performance |
| Fraud detection and prevention | IP, device data, activity logs | Legitimate interest |
| Responsible gaming monitoring | Activity patterns, session data | Legal obligation / legitimate interest |
| Customer support | Account data, support communications | Contract performance |
| Platform improvement and analytics | Usage data, technical data | Legitimate interest |
| Marketing communications (opted in) | Email, mobile number | Consent |
| Security and access logging | IP, login times, session data | Legitimate interest |
zc111 processes personal data under the following legal bases. Each processing activity is conducted under at least one of these:
Payment information is treated with additional care given its sensitivity. The following principles apply to how zc111 handles payment data:
Your CNIC is collected as part of the identity verification process required before withdrawals can be processed. The following practices apply to CNIC and identity document handling:
zc111 uses cookies and similar technologies on the platform. Here is what each category does:
These are required for the platform to function. They maintain your login session, remember your language and display preferences, and enable secure communication between your browser and our servers. These cannot be disabled without affecting your ability to use the platform.
We use analytics tools to understand how users interact with the platform – which pages are visited, how long sessions last, where errors occur and which features are used most. This data is aggregated and used to improve the platform experience. Analytics cookies can be disabled through your browser settings, though this may affect some aspects of platform functionality.
These remember your preferences – deposit amounts, display settings, notification preferences and similar customisations. They improve your experience by reducing the need to set preferences on every visit.
Used for fraud detection and session security. These help identify unusual login patterns and protect your account from unauthorised access attempts.
You can manage cookie preferences through your browser settings. Note that disabling essential or security cookies may prevent you from accessing your account or using certain features.
zc111 retains personal data for as long as is necessary for the purposes described in this Policy, and as required by applicable legal and regulatory obligations.
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you.
zc111 implements technical and organisational security measures appropriate to the sensitivity of the data we hold. These include:
Despite these measures, no internet-connected system is entirely risk-free. In the event of a data breach that affects your personal data, zc111 will notify affected users through registered contact details as promptly as the situation allows.
As a user of zc111, you have specific rights over your personal data. These are exercised by contacting support through live chat or by emailing [email protected].
Request a copy of the personal data zc111 holds about you. We will provide this within a reasonable timeframe after verifying your identity.
If any of your personal data is inaccurate or incomplete, you can request that it be corrected. Contact support with the specific correction needed.
You may request deletion of your personal data. This right is subject to exceptions where retention is required by law (e.g., financial records).
You may object to processing based on legitimate interest, including profiling for analytical purposes. We will assess and respond to such objections.
Opt out of marketing emails, SMS or push notifications at any time through your account settings or by contacting support.
Request your personal data in a structured, commonly used format so you can transfer it to another service where technically feasible.
zc111 is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. CNIC verification is required before withdrawals are enabled, which serves as a check on account holder age.
If zc111 becomes aware that an account has been registered by a person under 18, the account will be suspended immediately, all bets will be voided and any deposited funds will be returned to the original payment source after investigation. Personal data collected in connection with a minor's account will be deleted once the investigation is complete.
If you believe a minor has created a zc111 account, please contact our support team immediately with details so we can investigate and act promptly.
zc111 may update this Privacy Policy from time to time to reflect changes in our practices, the platform's features, or applicable legal requirements. When changes are made, the "Last Updated" date at the top of this page will be revised.
For significant changes to how we use your personal data, we will notify registered account holders through their registered email address or through an in-platform notification before the changes take effect where this is reasonably practical.
Your continued use of the zc111 platform after an updated Privacy Policy has been published constitutes your acceptance of the revised Policy. We recommend reviewing this page periodically to stay informed of how we handle your data.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy concern, you can reach our team through the following channels:
When submitting a data rights request (such as a request to access or delete your data), please include your registered account email address and a brief description of the request. We may need to verify your identity before processing the request to ensure we are dealing with the account holder.
Quick answers to the most common privacy-related questions from zc111 users.
Register with confidence knowing your data is encrypted, not sold and fully under your control. Check the FAQ if you have questions, or our support team is available 24/7 via live chat.